Data-driven analysis of carrier surcharges, lost packages, and the hidden costs eroding e-commerce profitability. Research you can act on.
Your 3PL sends you an invoice every month. But have you ever checked whether the charges match the services actually rendered? Here's how to find out — and what to do when they don't.
Shipping insurance is no longer optional for ecommerce brands. But the way you implement it determines whether you're protected or exposed. Here's what you need to know in 2026.
Most ecommerce brands are overpaying 10-20% on shipping because they never audit their carrier invoices. Here's the complete breakdown of what an audit catches and how to recover what you're owed.
Class action lawsuits are piling up against Route App and the brands using its checkout widget. The charge: hidden junk fees, dark patterns, and deceptive drip pricing. Here's why Protected Fulfillment was built differently.
In 2022, 83% of consumers blamed carriers for delivery problems. By 2025, only 39% did. The rest now blame the brand. When third-party shipping insurance denies a claim, your reputation takes the hit.
FedEx billing errors appear in a significant percentage of carrier invoices. This guide walks through the most common errors, how to catch them, and exactly how to dispute them before the window closes.
The same AI making ecommerce faster is making it more fragile. 85 million damaged packages. $12.5 billion in fraud. The brands that survive will be the ones with both protection and intelligence.
The average 3PL monthly minimum jumped from $337 to $517 in a single year. Long-term storage fees more than doubled. Here are the hidden fulfillment costs most brands don't catch until it's too late.
The Supreme Court ruled Trump's IEEPA tariffs unconstitutional. CBP launched the CAPE portal to process $166 billion in refunds. But the system is designed to reject you — and most brands don't even know where to start.
DIM weight billing errors inflate carrier invoices. Shopify shipping insurance denies claims for branded packaging. Both problems cost brands thousands — and most never catch them.
Lost packages, hidden fees, wrong items shipped, and customer service that ghosts you. Brands are fed up with their 3PLs — and the numbers prove it.
UPS Ground fuel surcharges are at 27%. FedEx Ground is at 26.5%. USPS just added its first-ever fuel surcharge at 8%. The Iran conflict has pushed fuel prices up over 30% in weeks — and every carrier is passing the cost to you.
A single FedEx shipment can now carry $40 to $300 or more in surcharges alone. Here's how the surcharge machine works, what it's costing your business, and what you can do about it.
An estimated 1.7 million packages are lost or stolen in the United States every single day. Behind those numbers is a broken system of misscans, sorting errors, and carrier accountability gaps.
Your top line looks healthy. Your products sell. Your customers love what you make. But shipping is quietly eating your margins alive — and most brands don't realize it until it's too late.
Our free shipping audit identifies every overcharge, billing error, and rate optimization opportunity in your carrier invoices.
No contracts. No upfront cost. No obligation.